Latest news from PSTCG…

We have a new support system! The boss is getting a little overloaded with email these days, therefore we have setup the new eSupport system that allows our clients to email support@pstcg.com for all support requests! This new system will allow both our clients and support staff to track all issues from beginning to end as well as simplify some requests by being able to know what to provide for those requests! The easiest way to register for the new eSupport is to email your next support issue to support@pstcg.com, otherwise feel free to use the eSupport link at the top to go to the eSupport site and register and/or login to your eSupport account.

We have updated our website and look forward to providing more information to our clients through the new features we will be adding. We will be posting articles about tips and tricks to solve common problems as well as specials from various vendors that we use. If there is anything in particular that you would like to see added to our site, please let us know!

For those looking to help the people of Haiti, PSTCG would like to announce their support for the “Never Thirst Again – Ministry” which is dedicated to helping the children of Haiti. Please visit their site and should you have any questions please feel free to contact either them or PSTCG for more information.

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Focus on Your Business – Not Your Technology

PSTCG is proud to announce their “Flat Rate” Remote Monitoring & Management services that now include unlimited hourly support for all devices in your plan!

Do these issues plague your business?

  • IT budget crunch? Under pressure reduce IT costs, increase value or maximize profitability?
  • Stuck in a break-fix nightmare? Many service providers just address the symptoms of downtime, and not the root cause!
  • Distracted employees? Do your staff rely on other non-IT employees to deal with distracting IT problems?

Advantages of the new “Flat Rate” services include…

  • Fast remote support and troubleshooting: Remotely diagnosing and remediating network, server and desktop issues to help your employees resume their business activities as quickly as possible.
  • Let your staff take care of Business while we take care of your IT systems: No longer will you need to rely on your non-IT staff member to handle the IT support for other staff members, since all support is included you can let them be more productive in the primary jobs they were hired for.
  • Increased productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.
  • More secure network: Through patch management, Antivirus/Malware detection and management, as well as other critical monitoring services, your network will be more secure, protecting your business information and systems.

more info…

Quick, Secure, Live Online Support Service for your IT needs!

Adv: MozyPro–secure online backup for businesses

 

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Windows XP
Windows Vista
Windows 7
Windows 2000,2003,2008

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